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Geoff Day
Intermediate
Joined: November 19 2009
Posts: 9
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| Posted: December 21 2009 at 11:34am | IP Logged
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I'm running the MultiLine Phone sample in C# 2005. When it
gets to the EnableSipRegisterServer call it fails with a
timeout. Looking at the network packets with Wireshark I
see that it's sending the REGISTER UDP packet to a
different (and apparently random) address from that passed
in the RegistrationServerAddress parameter. Also it is
using the RegistrationServerPort as the source UDP port
rather than the destination port. A working softphone (X-
Lite) uses the correct destination address and port and
registers successfully. Please advise, thanks.
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support
Administrator
Joined: January 26 2005
Location: United States
Posts: 1666
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| Posted: December 21 2009 at 5:36pm | IP Logged
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Hello Geoff,
Thank you for your post. It has been busy here and I am just getting caught up with free support issues…
Your issue sounds like the media engine trial has timed out. If you need another trial, go ahead and make a new trial request. Or better yet, purchase a media engine license before the end of 2009! :)
In the mean time, please post the SIP traffic for the LS C# multi-line soft phone example. If I can see your SIP, I will know exactly if your trial timed out or if it is some other dumb issue.
Thank you and Happy Holidays,
Randal
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Geoff Day
Intermediate
Joined: November 19 2009
Posts: 9
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| Posted: December 23 2009 at 11:47am | IP Logged
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I think the trial has probably expired. Unfortunately since getting the trial I've had very little time to work on this project, so I'll ask for a further trial if that's OK. I've separately emailed the packet capture when registering to "supportgroup" 'at' "lanscapecorp" 'dot' com in case there's another problem.
Thanks,
Geoff
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support
Administrator
Joined: January 26 2005
Location: United States
Posts: 1666
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| Posted: December 23 2009 at 12:12pm | IP Logged
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Hello Geoff,
Obtaining another trial is OK. I know how it is to be pressed for time.
We will get your new trial out today...
Have a happy holiday.
Thank you,
Randal
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LanScape Support Forum -> LanScape VOIP Media Engine™ - Pre-Sales Technical Support
Topic: Failure to register
